Please click below to take our quick survey:

"You're one of the good guys."
“Wave Connects lived up to what they promised on time and
within budget. Their knowledge and communication is second to none.
Their employees cleanliness left my office able to see patients after their
working in the evening. I would highly recommend them for any job in
their field. Their customer service is 5 Star!!!!!”
"Dear Wave Connects:
I want to comment on the work performed in my dental office. It is not often that I work with a company that listens and performs beyond expectations. Your company has done both and has gone out of its way to make sure the job was done correctly. Your staff from its owner to the employees should be commended for their knowledge, cleanliness and professionalism. I would and will refer any business or individual that could use your services. I can not thank you enough for your services and would want my name used if anyone wants a comment on your company. You are the best.
Sincerely,"
Ron Rosenblatt D.D.S. - San Diego
"Paul and
Wave Connects are everything you expect from a professional. He calls back promptly, shows up on
time, articulates what needs to be done and completes the job with excellence.
Paul is great at explaining how the equipment works and is on the ready if we
have any questions. We cannot say
enough about Paul. We will continue to recommend him to all our family and
friends."
“Our most recent encounter with Paul James at Wave Connects was due to a major water leak. Since we have worked with Wave Connects since 2005 we immediately called them to work hand-in-hand with State Farm Insurance to repair the damage done to our theatre system. Wave Connects employees are outstanding workers. They work independently and with others; they are problem solvers with excellent organizational skills; and excellent follow-through on their commitments. They are motivated and work smart, we are very pleased with their efforts. Wave Connects has our highest recommendation.”
Dione & Ralph Rubio - La Jolla
"I
am an alarm contractor in San Diego and I had the chance to work with Paul and
Wave Connects. I was very impressed with his honesty and professionalism.
I've worked in the alarm and low voltage industry for 7 years and it is
hard to find a company that really concentrates on doing the job right. He
and his crew are very knowledgeable and prompt. I was impressed with the
quality of his workmanship and that they do not cut corners. It is hard
now a days to find a company that you can trust to show up on time, take pride
in their work, and get the job done right. If you are looking for a low
voltage company you can trust, Wave Connects is it. I would happily
recommend Paul and Wave Connects and I will definitely be working with them in
the future."
Eric
Dempsey – Dempsey Alarms
"You're Awesome."
Robert G. Allen - Rancho Santa Fe
"Paul
installed our entire home entertainment system, which was pretty
complicated. We keep hiring him back for additional projects because we
know that we can trust him and his work. He is a pleasure to work with
and we highly recommend him for your audio needs. Thanks, Paul!"
“Thanks
– we are
so happy with everything.”
Aaron & Linda Sager
- Leucadia
“Paul
has performed services for me ranging from custom television
installation to analyzing and installing internet solutions to installing telephones. He is responsive and punctual. The products that he has recommended have all been of good quality. And, his workmanship is excellent.”
"My
compliments to Todd - he did a very good job and was great to work with. Doing
business with your group has been a very good experience.
Happy New Year!"
Marsha
Garczewski - Carlsbad
"Kudos
to Wave Connects!
My
business is beach vacation rentals, moving tenants out and in every
Saturday or
monthly year round. It’s
a fast paced business of
"Beat the
Clock!"
During construction on Friday,
workers in one unit cut all wires to
the internet, telephone, and TV in both
units! We all know that cable companies schedule repairs a week out. With
guests arriving the next day I was panic stricken!
I
called Wave Connect, but their day was booked with no free technicians. Later
Paul called me back. His technician, Robyn, already home for the weekend
drove back to my beach house from Jamul, reconnected all of the wiring,
and
made certain that all 3 TV’s,
internet, and land lines were up and running.
While working, he overheard a repairman mention that special screws were missing to assemble a bed and he would have to rush to buy some several miles away. Robyn intervened, stating that he might be able to help. He did! He went to his service truck with the repairman and found just the right sized screws and washers.
This
saved us valuable time and allowed us to beat the clock before guests
arrived.
Robyn
went above and beyond, did his job superbly and offered a helping hand.
Kudos
to Wave Connect for a excellent service and skilled technicians who
actually
care."
Cheri Gittins - WhaleHouseRentals - Mission Beach

“Thanks for getting
our system dialed in. You did a very nice job, I noticed and appreciate your
attention to detail and perseverance to complete the job. I will recommend you
to my friends. Thanks Again,”
Todd Petzoldt - Dana Point
"My husband and I had a difficult denarii trying to mount a
55 inch TV into an existing built in. We had about 7 people come in and give
bids ands suggest how they would tackle the situation. Paul was our last and we
liked his price and idea so we went with him. Everything turned out
fantastic!"
Rebekah & Don Pisarcik - Encinitas
“We love
our system - thank you all so much for the impeccable work
you did. Your team is awesome and we are so happy with the result.”
Veronica
Villaseñor
& Paul Mosher - Vista
"I just
wanted to let you know, the next time I need a TV or anything else, I’ll
definitely be going with you & not waste any time with the big box stores.
Your guy Kevin was on-time, professional, personal, & knew exactly what he was doing. Thank you so much.
Kathy – Rancho Bernardo
“Thanks for
your work Paul.
The system is awesome!!!”
Alex & Jill Dominguez - Encinitas
“Everything
works great!
Got it all running! Looks fantastic and we're very appreciative!”
Jeffrey
Brown - Carmel
Valley
“We
were very happy with your work. You were prompt, worked efficiently
and are extremely pleasant to work with. Although we live quite far
away, we feel good that if there is a problem, you will attend to it
promptly. Thanks for doing a great job.” 
"I have nothing but good things to say about you and your company and would refer you out in a heartbeat."
"That's some awesome
customer service :D I can see why your business is thriving."
Fu Chen - San Diego
"Great work by Paul and his crew! We had a rather challenging install and it was no problem. Highly recommended!"
“You were
very pleasant to have at our home as was your assistant, so thank you
for your
upbeat manner.”
Lola
&
Walter Green - Rancho Santa Fe
“Thank you so
much. I was so pleased with your business and the work Kevin performed at
our house. I have your cards to pass out to my neighbors as they all have
similar issues as we had. Hopefully we send more business your way.
=) Thanks again for the great service.”
Shelly Martin – San
Marcos
"He
was professional and knew exactly what he was doing. I was thrilled with Wave
Connects! "
Joan
Henning – Carlsbad
“I wanted to extend my sincere
appreciation
for
a job well done in regards to our entire home system. From start to
finish, every detail was accounted for from the beginning. I must admit
that we checked a lot of sources before making the decision to go with
Wave Connects and I’m very glad we did so. Again, thank you for
providing great customer service along with a professional
installation, A+.”
"Paul you did a great job installing my system, you were professional, on time and trustworthy. We’d hire you anytime."
“Wave
Connects was very easy to work with, from the initial scheduling of the
appointment, all the way through to the final installation and
clean-up. I was particularly pleased with the solution Wave Connects
came up with regarding a troublesome cable TV + TIVO set up in our
living room. The solution turned out to be very creative, low cost,
and involved minimal disruption in our home. I would definitely
recommend Wave Connects to others and wouldn't hesitate to hire them on
future projects.”
Anna Crivici - San Diego
"I
wanted to let you know that Robyn was extremely courteous,
professional, and very clean - there was no dust or remnants for me to
clean up afterwards and that is very appreciated. I wanted to let you
know that Robyn did an excellent job.
Dominic Pimentel - San Diego
"Great
work by Paul and his crew! We had a rather challenging install and it
was no
problem. Highly recommended!"
UK – Carlsbad
“Your guys were just terrific and very professional.”
Susan Berlette -
Oceanside
"Thanks
for
the installation work and your time on this project. Your guys did a great job."
Harry
Toor -
Escondido
"Thanks.
I've been impressed with your good and professional work.
Will
recommend you highly to anyone I come across wanting such a service."
Garg
Lavkesh - Carlsbad
“Kevin was awesome today - professional and down to earth.
Thank you
for great service!”
“Thank
you very
much for your quick response and good service!”
Catherine
Lorenz - Rancho Santa Fe

“Our universal remote stopped functioning for the TV commands
only. Since Wave Connects installed and integrated our TV, DVD, and sound
system, we emailed them (at 8pm) and we received an email back within minutes
asking us a few trouble shooting questions. When those didn't work, they asked
what time we'd be available the next day to have them come by and take a look
at the remote. I work from home, so anytime worked well. They confirmed late
morning the next day. Called by 10am and said they could be there in 15
minutes, if that was convenient. It was. So Paul, the owner, showed up just as
he said he would and was able to fix the problem within minutes. A small wire
had been damaged (we probably did it resetting out TV service). Paul replaced
the wire and wouldn't charge us. We purchased our TV and sound system from
them when we moved into our house (and the previous house as well).
We have had such terrific service from Wave Connects.They were always on time, very friendly and took the time to make sure we understood how to work our system. They also were very respectful and asked if they wanted us for them to take their shoes off when they came in (to not track dirt in). Also we have indoor cats and they were terrific about always closing the exterior doors. Super work, quality equipment, and friendly staff. They are terrific! You definitely should contact them!”
Nataly & Tim Kelleher – Rancho Santa Fe
“Thanks again for the excellent work. Wanted to give you
some feedback on Kevin. He was just fantastic to work with. Very
patient and willing to explain things to me. Looks like you have a great
company Paul. Congrats on that.”
Tim Peterson -
Oceanside
“Thanks for your great work and professionalism!”
John Borchers - Carlsbad
“Guys were great!”
Rick Jones – La
Jolla
“Thanks
for your excellent job today.”
Diane
Shields - Vista
"We wanted to thank you for your help and the fact that we feel your bill was very fair, thanks again!"
"You and I had been communicating about 5 months ago regarding
you setting up a home theatre for me (consolidating remotes, including surround
sound, attaching outside speakers to second zone etc). Wanted to let you
know I figured it out myself and have a workable system. Thanks for the
professional follow up though as I was impressed with your polite
communications and patience with me while I figured out what my next move would
be (you didn’t badger me). I’ll definitely call you for any future work I may
need and refer you on to any friends who may need your services.
Best regards,"
Pat McDonnell - Rancho Penasquitos
"Thanks for the receipt and also for doing such a nice clean job."
“Thanks man,
looks great!”
Thomas Davies -
Cardiff
"Thank
you
so very much for your prompt replys.That is gooood business
practice! The good news is that I avoided a service call, and the bad
news is that I didn't have an opportunity to see you. Glad your
business is going well. God bless, Michael"
"My
experience with Paul and Wave Connects has been extremely positive. From
start to finish, Paul and team were professional to deal with and demonstrated
a high level of technical expertise and passion for their work. It's
rare to find this level of service. I would not hesitate to work with
Paul and team again in the future."
John -
Del Mar
"He was professional and knew exactly what he was doing. I
was thrilled with Wave Connects! "
Joan Henning – Carlsbad
"Paul
was great -- fair price, fast service, and determined to get it right. There
was an issue getting satellite radio working on the new receiver and he spent
and extra 4-5 hrs working on it (no charge!) until he got it working. I'd
highly recommend Paul to anyone for their AV and/or home automation
needs!"
Mark Gohr – San Clemente
“Give your boys a big pat on the back for doing a well
done job yesterday! The installation was perfect and we love the results.
Thanks again for all the professional employees and products you send out!”
Janel Sterling - Vista
“I am pleased to announce that Wave Connects - Home Theater
Store has been selected for the 2011 Best of Del Mar Award in the Cable
Television Companies & Services category by the US Commerce Association
(USCA).
Sincerely,”
Kelly McCartney - US Commerce Association

"After
having set an appointment, a week in advance with Digital Living only to have
them cancel 15 minutes before they were scheduled, we contacted Wave Connects.
They came to our home, were extremely professional, on-time and did an excellent
job. We could not be more thrilled with their work. Time is money and it was
nice to see someone respect our time as much as we respected theirs."
Jessie Hobbs – San Diego
Quoted from email (we were CC’d on):
“As to our TV, it's a Sharp 52" LCD, Model Number 52SB55U. We bought it in December of '08 so I'm sure that this particular model has been superceded by a newer one. I would recommend contacting my home theatre guy, Paul James, and getting a recommendation from him. He distributes many different brands of TV's, DVD player's, etc. and can usually meet or beat the best prices you will find at the big box retailers. PLUS, he can do the installation and any other "home theatre" related services you might want to consider to maximize your TV viewing experience. Paul's cell number is 1-858-705-2295. His website is below and he's very responsive, (He's the same guy I suggested to you and Kit when you were considering getting a new DVD player last year).” - Stuart Pinkerton
“My wife and I have been very pleased with the results of our home theatre implementation. All components were calibrated to assure that the system was functioning as designed. Paul and his team were very professional and approached every aspect of our project with a real focus on attention to detail. I have referred Wave Connects to many of our friends who have had similar results. You can trust that Paul will deliver the same results for your home theatre project.”
Linda & Stuart
Pinkerton – Encinitas
Quoted from email (we were CC’d on):
“Paul James runs Wave Connects - a reputable installer that has performed A+ work on both of my houses including recent new 55" and surround system. He may not be able to get it up and running today, but he's good and always follows up (trust me on this).”
Steven Garraffa – San Marcos
“You are AWESOME”
Jack Nooren – La Jolla
“Want to say thank you for our audio-visual updates. We couldn't
be happier! The tech was knowledgeable, professional and patient. On top of
that a really nice guy. I will be recommending you folks to all my family and
friends and look forward to doing business in the future. Thanks again.”
Chuck Sheridan - Carlsbad
“Having you guys come and install our home theater sound system was the best money I have spent in a long time. I have often
said these words out loud. That room is where we spend all our time
now... movies, TV. And when there is a party, we push the sofa against the
wall and dance like mad. People cannot believe how good those tiny
speakers sound! Thanks!”
Jeff Salz - Encinitas
“Thank you. Kevin did a great job.”
David Heiman – Computer Troubleshooters – Del Mar
“Five Stars - Professional!!!!”
Deborah Norton - Vista
“Eric was great - Competent, patient, polite and professional... couldn't
ask for more! “
Alan Silverman - Carlsbad
“Just a quick note to tell you how pleased we were today
working with your staff. Kevin and Robin are super friendly,
knowledgeable, professional and customer-focused. I know that when the
job is complete tomorrow it will be fantastic.
I feel like we really made the best possible choice in going with Wave Connects.
Thanks so much!!!”
Russell Pitts – Fallbrook
“I'll certainly refer you for consideration and keep you in
mind for the future, which is really the best compliment you can get in
service/sales. Best regards,”
Justin Howard - Carlsbad
"Love the new remote. Mom doesn’t have to mash keys anymore in
order to “get what I want”. In the process of mashing, she would inadvertently
change settings or screw something else up. My only gripe about the units was
the keypad didn’t light up, that is, until I pushed the Light button, which not
only illuminates the screen, but the keys: nice touch! We are both very happy
with the units and the quality of your service. You have definitely earned a
place in our Rolodex.
Cheers,"
Andrew Kliss – San Marcos
"Paul: One thing I would like to complement you on is your
quick response. Other companies I contacted would take a week to return a
call and then not provide the answers."
Richard Haworth – Valley Center
“Kevin did some work for me yesterday and just wanted to tell
you he was great. Did a good job at patiently explaining everything to me
about 3 times, figured out work arounds for various problems, and even cleaned
up his mess!
Glad you have him on staff.
Take care,”
Crystal Torres -
Vista
“Thanks for the great work your team did for us here on Camp
Pendleton”
GySgt Jeff
Herrington – Camp Pendleton
“Paul James is the owner of Wave Connects and he and his
company installed a 20,000 home audio system into my home. This is an
amazing system with iPad, iPod control and multiple zones throughout. I
couldn't be happier with the equipment and equally as happy with his
installation and standing behind things. As times change in the
electronic and home integration systems, he was Johnny on the spot to upgrade
firmware and upgrade fixtures a bit to make sure they system is cutting edge.
His prices I felt were VERY competitive and never felt as though I was being
gouged in any way. He is a professional and knows his business, I would
recommend him highly should you have ANY home audio, video, integration system
needs.”
Kevin Eads – El Cajon

"I can't wait to advise the manager (for the owner) how you
took care of the quick fix work done.
Thank you,"
Taylore Mayers – Rancho Santa Fe
“Thanks for all your help. Use my name as a recommendation at
anytime You are a real Pro in NYC jargon that's the ultimate!!!!!"
“You can use my name with anybody, and I’ll tell them how satisfied I am!”
James Callaghan - Oceanside
“It was a real treat to work with Todd. He is very nice, very
professional and knows his job.”
Paul-Eric Paumard – San Diego
“I
started speaking with Paul at Wave Connects about 3 weeks prior to move in.
Paul was extremely helpful!! He helped me select a pair of 50" flat panel
TV's that fit within our budget. I really appreciated Paul's knowledge.
He never tried to up-sell me or push me in to products I didn't need
- in fact he actually helped me save some money along the way by recommending
alternatives that were a better overall value.
On the day of install, Paul met me at the house with one of his installers. We spent about 15 minutes selecting the best positions for the TV's to be installed and then they went to work.
The project actually came in under budget - (I think this may be a first for me). The whole process was smooth and without surprises.
The whole experience was fantastic and I highly recommend Paul, Kevin and the team at Wave Connects!!”
Tim
Peterson - Oceanside
“We've been enjoying the TV and cable without any issues and
we are very happy with the installation! Clean and Professional.”
Mark Barrett – Oceanside
“I was impressed with your guys. They took the time to
explain what they were doing and to answer my questions. They were personable
and very professional.”
Jay Cohen –
Solana Beach
“I am absolutely delighted with the service that Kevin
provided today. He is such a pro and he really cares about the quality of
the work. I had 4 pretty tough assignments and the performance of each
one far exceeded my expectations. Congrats on running such a great
company. There is nothing else like it in San Diego!”
Howard Groveman - Poway
“The cabinet looks great. Thanks for all your good work!!”
Mary Matsushima – Carlsbad
“First we hired someone un-licensed from Craig's list
thinking that its a good deal. We had a really bad experience with that person.
He could not do the job and left in the middle. Then we got to Wave Connects
via Service Magic. These guys did an awesome and very professional job. On top
of that I realize now that they are less expensive than any of these guys on
Craig's list. I am really impressed by the quality of the job, and professional
attitude. The job was done within 2 days of me contacting Service Magic on
their website. I received call from Wave Connects within 2 minutes of filling
request on Service Magic website. Good job guys!”
Rajesh Goel – San Diego
“The install looks great, thanks. Happy New Year.”
Sayjal Patel - Carlsbad
“Everything looks great and your guys have been very
professional and helpful! “
Anthony Hazen - Poway
“Thanks for a great job!”
Kendall Martinez – San Diego
“Paul James started Wave Connects several years ago and I
have used them a few times for home theatre customization and programming
remotes, etc. Whether it's Paul or one of his staff (Kevin Brown), they
are always professional, on time, EXTREMELY knowledgeable and very good
explainers. I am somewhat technically challenged. Recently I needed
some TV and receiver, etc., programming done for a new guest house I had built.
I called Wave Connects and Kevin arrived. After wiring everything
up, he patiently explained the new remote process to me four times! He
even followed up with an email suggestion. Any time I have a question
about my systems, they are available over the phone and the problem (usually my
confusion) is resolved quickly. Great honest company with a high degree
of cutting edge technical knowledge. It's nice to have a company you know
will fix any problem and do it right the first time for a reasonable cost. It
doesn't get any better than Wave Connects, in my opinion.”
Crystal Torres - Vista
“Amazing work.....more than expected. Thank you”
Patrick Liston – Escondido
“Just to let you know that Kevin came by the house right on
time today
and did an excellent job of getting our remote sorted out
Thanks!”
Jeff Salz - Encinitas
“Congratulations! You’ve made the Angie’s List Honor Roll. I’m
pleased to inform you that last month, you received at least 2 “A” reports from
Angie’s List members.”
"Congratulations on being accredited as meeting BBB On-Line standards." 



