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"You're one of the good guys."
    Ken Stender - K2 contracting - (619) 275-5187


 “Wave Connects lived up to what they promised on time and within budget.  Their knowledge and communication is second to none. Their employees cleanliness left my office able to see patients after their working in the evening.  I would highly recommend them for any job in their field.  Their customer service is 5 Star!!!!!”


"Dear Wave Connects:

I want to comment on the work performed in my dental office. It is not often that I work with a company that listens and performs beyond expectations. Your company has done both and has gone out of its way to make sure the job was done correctly.  Your staff from its owner to the employees should be commended for their knowledge, cleanliness and professionalism.  I would and will refer any business or individual  that could use your services. I can not thank you enough for your services and would want my name used if anyone wants a comment on your company. You are the best.

Sincerely,"

  Ron Rosenblatt D.D.S. - San Diego



"Paul and Wave Connects are everything you expect from a professional.  He calls back promptly, shows up on time, articulates what needs to be done and completes the job with excellence. Paul is great at explaining how the equipment works and is on the ready if we have any questions.  We cannot say enough about Paul. We will continue to recommend him to all our family and friends."


“Our most recent encounter with Paul James at Wave Connects was due to a major water leak. Since we have worked with Wave Connects since 2005 we immediately called them to work hand-in-hand with State Farm Insurance to repair the damage done to our theatre system.  Wave Connects employees are outstanding workers.  They work independently and with others; they are problem solvers with excellent organizational skills; and excellent follow-through on their commitments.  They are motivated and work smart, we are very pleased with their efforts.  Wave Connects has our highest recommendation.”

  Dione & Ralph Rubio - La Jolla



"I am an alarm contractor in San Diego and I had the chance to work with Paul and Wave Connects.  I was very impressed with his honesty and professionalism.  I've worked in the alarm and low voltage industry for 7 years and it is hard to find a company that really concentrates on doing the job right.  He and his crew are very knowledgeable and prompt.  I was impressed with the quality of his workmanship and that they do not cut corners.  It is hard now a days to find a company that you can trust to show up on time, take pride in their work, and get the job done right.  If you are looking for a low voltage company you can trust, Wave Connects is it.  I would happily recommend Paul and Wave Connects and I will definitely be working with them in the future."

  Eric Dempsey – Dempsey Alarms



"You're Awesome."
  Robert G. Allen - Rancho Santa Fe



"Paul installed our entire home entertainment system, which was pretty complicated. We keep hiring him back for additional projects because we know that we can trust him and his work. He is a pleasure to work with and we highly recommend him for your audio needs. Thanks, Paul!"
Nicole & Bill Grier - Bay Park



“Thanks – we are so happy with everything.”

  Aaron & Linda Sager - Leucadia



“Paul has performed services for me ranging from custom television
installation to analyzing and installing internet solutions to installing telephones. He is responsive and punctual. The products that he has recommended have all been of good quality. And, his workmanship is excellent.”
                       
  Henry Hunte – La Jolla


"My compliments to Todd - he did a very good job and was great to work with. Doing business with your group has been a very good experience.

Happy New Year!"

  Marsha Garczewski - Carlsbad



"Kudos to Wave Connects!

         My business is beach vacation rentals, moving tenants out and in every Saturday or monthly year round. It’s a fast paced business of 
"Beat the Clock!"

         During construction on Friday, workers in one unit cut all wires to the internet, telephone, and TV in both units!  We all know that cable companies schedule repairs a week out. With guests arriving the next day I was panic stricken!

       I called Wave Connect, but their day was booked with no free technicians. Later Paul called me back.  His technician, Robyn, already home for the weekend drove back to my beach house from Jamul, reconnected all of the wiring, and made certain that all 3 TV’s, internet, and land lines were up and running.

       While working, he overheard a repairman mention that special screws were missing to assemble a bed and he would have to rush to buy some several miles away. Robyn intervened, stating that he might be able to help. He did!  He went to his service truck with the repairman and found just the right sized screws and washers. 

       This saved us valuable time and allowed us to beat the clock before guests arrived.  Robyn went above and beyond, did his job superbly and offered a helping hand.

       Kudos to Wave Connect for a excellent service and skilled technicians who actually care."

 Cheri Gittins - WhaleHouseRentals - Mission Beach




Thanks for getting our system dialed in. You did a very nice job, I noticed and appreciate your attention to detail and perseverance to complete the job. I will recommend you to my friends. Thanks Again,”

  Todd Petzoldt - Dana Point



"My husband and I had a difficult denarii trying to mount a 55 inch TV into an existing built in. We had about 7 people come in and give bids ands suggest how they would tackle the situation. Paul was our last and we liked his price and idea so we went with him. Everything turned out fantastic!"

  Rebekah & Don Pisarcik - Encinitas



“We love our system - thank you all so much for the impeccable work you did.  Your team is awesome and we are so happy with the result.”


  Veronica Villaseñor & Paul Mosher - Vista



 "I just wanted to let you know, the next time I need a TV or anything else, I’ll definitely be going with you & not waste any time with the big box stores.

            Your guy Kevin was on-time, professional, personal, & knew exactly what he was doing. Thank you so much.

  Kathy – Rancho Bernardo



“Thanks for your work Paul. The system is awesome!!!”

  Alex & Jill Dominguez - Encinitas



“Everything works great!  Got it all running!  Looks fantastic and we're very appreciative!”

  Jeffrey Brown - Carmel Valley



“We were very happy with your work.  You were prompt, worked efficiently and are extremely pleasant to work with.  Although we live quite far away, we feel good that if there is a problem, you will attend to it promptly.  Thanks for doing a great job.”                   
  Vani Nagala – La Jolla



"I have nothing but good things to say about you and your company and would refer you out in a heartbeat."

  Aaron Roth - Cardiff


"That's some awesome customer service :D I can see why your business is thriving."                     

   Fu Chen - San Diego



"Great work by Paul and his crew! We had a rather challenging install and it was no problem. Highly recommended!"
Kim & Steve Lynch - Carlsbad



You were very pleasant to have at our home as was your assistant, so thank you for your upbeat manner.”

  Lola & Walter Green - Rancho Santa Fe



“Thank you so much.  I was so pleased with your business and the work Kevin performed at our house.  I have your cards to pass out to my neighbors as they all have similar issues as we had.  Hopefully we send more business your way.  =)  Thanks again for the great service.”

Shelly Martin – San Marcos


"He was professional and knew exactly what he was doing. I was thrilled with Wave Connects! "

Joan Henning – Carlsbad



“I wanted to extend my sincere appreciation for a job well done in regards to our entire home system. From start to finish, every detail was accounted for from the beginning. I must admit that we checked a lot of sources before making the decision to go with Wave Connects and I’m very glad we did so. Again, thank you for providing great customer service along with a professional installation, A+.”                                                   Holly & Joe Rippey – Del Mar


"Paul you did a great job installing my system, you were professional, on time and trustworthy. We’d hire you anytime."
Ted Stearns - Downtown



Wave Connects was very easy to work with, from the initial scheduling of the appointment, all the way through to the final installation and clean-up.  I was particularly pleased with the solution Wave Connects came up with regarding a troublesome cable TV + TIVO set up in our living room.  The solution turned out to be very creative, low cost, and involved minimal disruption in our home.  I would definitely recommend Wave Connects to others and wouldn't hesitate to hire them on future projects.”                           
  Anna Crivici - San Diego



"I wanted to let you know that Robyn was extremely courteous, professional, and very clean - there was no dust or remnants for me to clean up afterwards and that is very appreciated. I wanted to let you know that Robyn did an excellent job.
  Dominic Pimentel - San Diego



"Great work by Paul and his crew! We had a rather challenging install and it was no problem. Highly recommended!"

UK – Carlsbad



“Your guys were just terrific and very professional.”

    Susan Berlette - Oceanside



"Thanks for the installation work and your time on this project.  Your guys did a great job."

  Harry Toor - Escondido



"Thanks.  I've been impressed with your good and professional work.
Will recommend you highly to anyone I come across wanting such a service."
  Garg Lavkesh - Carlsbad



“Kevin was awesome today - professional and down to earth.

Thank you for great service!”   

  Jamie Bozzi – SmrtDog.com



“Thank you very much for your quick response and good service!”

  Catherine Lorenz - Rancho Santa Fe


   “Our universal remote stopped functioning for the TV commands only. Since Wave Connects installed and integrated our TV, DVD, and sound system, we emailed them (at 8pm) and we received an email back within minutes asking us a few trouble shooting questions. When those didn't work, they asked what time we'd be available the next day to have them come by and take a look at the remote. I work from home, so anytime worked well. They confirmed late morning the next day. Called by 10am and said they could be there in 15 minutes, if that was convenient. It was. So Paul, the owner, showed up just as he said he would and was able to fix the problem within minutes. A small wire had been damaged (we probably did it resetting out TV service). Paul replaced the wire and wouldn't charge us. We purchased our TV and sound system from them when we moved into our house (and the previous house as well).

     We have had such terrific service from Wave Connects.They were always on time, very friendly and took the time to make sure we understood how to work our system. They also were very respectful and asked if they wanted us for them to take their shoes off when they came in (to not track dirt in).  Also we have indoor cats and they were terrific about always closing the exterior doors. Super work, quality equipment, and friendly staff. They are terrific! You definitely should contact them!”

  Nataly & Tim Kelleher – Rancho Santa Fe

 

 

“Thanks again for the excellent work.  Wanted to give you some feedback on Kevin.  He was just fantastic to work with.  Very patient and willing to explain things to me.  Looks like you have a great company Paul.  Congrats on that.”

  Tim Peterson - Oceanside

 

 

“Thanks for your great work and professionalism!”

  John Borchers - Carlsbad

 

 

“Guys were great!”

   Rick Jones – La Jolla



“Thanks for your excellent job today.”

Diane Shields - Vista



"We wanted to thank you for your help and the fact that we feel your bill was very fair, thanks again!"
  George & Lynne Connomikes - Rancho Santa Fe


"You and I had been communicating about 5 months ago regarding you setting up a home theatre for me (consolidating remotes, including surround sound, attaching outside speakers to second zone etc).  Wanted to let you know I figured it out myself and have a workable system. Thanks for the professional follow up though as I was impressed with your polite communications and patience with me while I figured out what my next move would be (you didn’t badger me). I’ll definitely call you for any future work I may need and refer you on to any friends who may need your services.

Best regards,"

  Pat McDonnell - Rancho Penasquitos



"Thanks for the receipt and also for doing such a nice clean job."
Ramona Featherby - Bay Park



“Thanks man, looks great!”

  Thomas Davies - Cardiff



"Thank you so very much for your prompt replys.That is gooood business practice! The good news is that I avoided a service call, and the bad news is that I didn't have an opportunity to see you. Glad your business is going well. God bless, Michael"
  Michael Sizer - Oceanside



"My experience with Paul and Wave Connects has been extremely positive.  From start to finish, Paul and team were professional to deal with and demonstrated a high level of technical expertise and passion for their work.  It's rare to find this level of service.  I would not hesitate to work with Paul and team again in the future."  

  John - Del Mar



"He was professional and knew exactly what he was doing. I was thrilled with Wave Connects! "

  Joan Henning – Carlsbad

 

 

 "Paul was great -- fair price, fast service, and determined to get it right. There was an issue getting satellite radio working on the new receiver and he spent and extra 4-5 hrs working on it (no charge!) until he got it working. I'd highly recommend Paul to anyone for their AV and/or home automation needs!"

  Mark Gohr – San Clemente



“Give your boys a big pat on the back for doing a well done job yesterday! The installation was perfect and we love the results. Thanks again for all the professional employees and products you send out!”

  Janel Sterling - Vista



“I am pleased to announce that Wave Connects - Home Theater Store has been selected for the 2011 Best of Del Mar Award in the Cable Television Companies & Services category by the US Commerce Association (USCA).

Sincerely,”

  Kelly McCartney - US Commerce Association

 



"After having set an appointment, a week in advance with Digital Living only to have them cancel 15 minutes before they were scheduled, we contacted Wave Connects. They came to our home, were extremely professional, on-time and did an excellent job. We could not be more thrilled with their work. Time is money and it was nice to see someone respect our time as much as we respected theirs."

  Jessie Hobbs – San Diego

 


 Quoted from email (we were CC’d on):

“As to our TV,  it's a Sharp 52" LCD,  Model Number 52SB55U.  We bought it in December of '08 so I'm sure that this particular model has been superceded by a newer one.  I would recommend contacting my home theatre guy,  Paul James, and getting a recommendation from him.  He distributes many different brands of TV's, DVD player's, etc.  and can usually meet or beat the best prices you will find at the big box retailers.  PLUS, he can do the installation and any other "home theatre" related services you might want to consider to maximize your TV viewing experience.  Paul's cell number is 1-858-705-2295.  His website is below and he's very responsive, (He's the same guy I suggested to you and Kit when you were considering getting a new DVD player last year).”   - Stuart Pinkerton


“My wife and I have been very pleased with the results of our home theatre implementation.  All components were calibrated to assure that the system was functioning as designed. Paul and his team were very professional and approached every aspect of our project with a real focus on attention to detail.  I have referred Wave Connects to many of our friends who have had similar results.  You can trust that Paul will deliver the same results for your home theatre project.”

  Linda & Stuart Pinkerton – Encinitas

 


Quoted from email (we were CC’d on):

“Paul James runs Wave Connects - a reputable installer that has performed A+ work on both of my houses including recent new 55" and surround system. He may not be able to get it up and running today, but he's good and always follows up (trust me on this).”

  Steven Garraffa – San Marcos



“You are AWESOME”

  Jack Nooren – La Jolla



“Want to say thank you for our audio-visual updates. We couldn't be happier! The tech was knowledgeable, professional and patient. On top of that a really nice guy. I will be recommending you folks to all my family and friends and look forward to doing business in the future. Thanks again.”

  Chuck Sheridan - Carlsbad



“Having you guys come and install our home theater sound system was the best money I have spent in a long time. I have often said these words out loud. That room is where we spend all our time now... movies, TV.  And when there is a party, we push the sofa against the wall and dance like mad. People cannot believe how good those tiny speakers sound! Thanks!”

  Jeff Salz - Encinitas



“Thank you.  Kevin did a great job.”

  David Heiman – Computer Troubleshooters – Del Mar

 


“Five Stars - Professional!!!!”

  Deborah Norton - Vista

 


“Eric was great - Competent, patient, polite and professional... couldn't ask for more! “

  Alan Silverman - Carlsbad



“Just a quick note to tell you how pleased we were today working with your staff.  Kevin and Robin are super friendly, knowledgeable, professional and customer-focused.  I know that when the job is complete tomorrow it will be fantastic.

  I feel like we really made the best possible choice in going with Wave Connects. 

Thanks so much!!!”

  Russell Pitts – Fallbrook

 

 

“I'll certainly refer you for consideration and keep you in mind for the future, which is really the best compliment you can get in service/sales.  Best regards,”

  Justin Howard - Carlsbad



"Love the new remote. Mom doesn’t have to mash keys anymore in order to “get what I want”. In the process of mashing, she would inadvertently change settings or screw something else up. My only gripe about the units was the keypad didn’t light up, that is, until I pushed the Light button, which not only illuminates the screen, but the keys: nice touch! We are both very happy with the units and the quality of your service. You have definitely earned a place in our Rolodex.

Cheers,"

  Andrew Kliss – San Marcos

 

 

"Paul: One thing I would like to complement you on is your quick response.  Other companies I contacted would take a week to return a call and then not provide the answers."

  Richard Haworth – Valley Center



“Kevin did some work for me yesterday and just wanted to tell you he was great.  Did a good job at patiently explaining everything to me about 3 times, figured out work arounds for various problems, and even cleaned up his mess!

Glad you have him on staff.

Take care,”

  Crystal Torres - Vista

 


“Thanks for the great work your team did for us here on Camp Pendleton”

  GySgt Jeff Herrington – Camp Pendleton

 



 

“Paul James is the owner of Wave Connects and he and his company installed a 20,000 home audio system into my home.  This is an amazing system with iPad, iPod control and multiple zones throughout.  I couldn't be happier with the equipment and equally as happy with his installation and standing behind things.  As times change in the electronic and home integration systems, he was Johnny on the spot to upgrade firmware and upgrade fixtures a bit to make sure they system is cutting edge.   His prices I felt were VERY competitive and never felt as though I was being gouged in any way.  He is a professional and knows his business, I would recommend him highly should you have ANY home audio, video, integration system needs.”

  Kevin Eads – El Cajon




"I can't wait to advise the manager (for the owner) how you took care of the quick fix work done.

Thank you,"

  Taylore Mayers – Rancho Santa Fe



“Thanks for all your help. Use my name as a recommendation at anytime  You are a real Pro in NYC jargon that's the ultimate!!!!!"

“You can use my name with anybody, and I’ll tell them how satisfied I am!”

  James Callaghan - Oceanside



“It was a real treat to work with Todd. He is very nice, very professional and knows his job.”

  Paul-Eric Paumard – San Diego



 “I started speaking with Paul at Wave Connects about 3 weeks prior to move in.  Paul was extremely helpful!! He helped me select a pair of 50" flat panel TV's that fit within our budget.  I really appreciated Paul's knowledge.  He never tried to up-sell me or push me in to products I didn't need - in fact he actually helped me save some money along the way by recommending alternatives that were a better overall value. 

         On the day of install, Paul met me at the house with one of his installers.  We spent about 15 minutes selecting the best positions for the TV's to be installed and then they went to work.

         The project actually came in under budget - (I think this may be a first for me).  The whole process was smooth and without surprises. 

         The whole experience was fantastic and I highly recommend Paul, Kevin and the team at Wave Connects!!”

  Tim Peterson - Oceanside


“We've been enjoying the TV and cable without any issues and we are very happy with the installation! Clean and Professional.”

  Mark Barrett – Oceanside

 

 

“I was impressed with your guys. They took the time to explain what they were doing and to answer my questions. They were personable and very professional.”

  Jay Cohen – Solana Beach


 

“I am absolutely delighted with the service that Kevin provided today.  He is such a pro and he really cares about the quality of the work.  I had 4 pretty tough assignments and the performance of each one far exceeded my expectations.  Congrats on running such a great company.  There is nothing else like it in San Diego!”

  Howard Groveman - Poway



“The cabinet looks great. Thanks for all your good work!!”

  Mary Matsushima – Carlsbad



“First we hired someone un-licensed from Craig's list thinking that its a good deal. We had a really bad experience with that person. He could not do the job and left in the middle. Then we got to Wave Connects via Service Magic. These guys did an awesome and very professional job. On top of that I realize now that they are less expensive than any of these guys on Craig's list. I am really impressed by the quality of the job, and professional attitude. The job was done within 2 days of me contacting Service Magic on their website. I received call from Wave Connects within 2 minutes of filling request on Service Magic website. Good job guys!”

  Rajesh Goel – San Diego


 

“The install looks great, thanks.  Happy New Year.”

  Sayjal Patel - Carlsbad

 

 

“Everything looks great and your guys have been very professional and helpful! “

  Anthony Hazen - Poway

 

 

Thanks for a great job!”

  Kendall Martinez – San Diego


 

“Paul James started Wave Connects several years ago and I have used them a few times for home theatre customization and programming remotes, etc.  Whether it's Paul or one of his staff (Kevin Brown), they are always professional, on time, EXTREMELY knowledgeable and very good explainers.  I am somewhat technically challenged.  Recently I needed some TV and receiver, etc., programming done for a new guest house I had built.  I called Wave Connects and Kevin arrived.  After wiring everything up, he patiently explained the new remote process to me four times!  He even followed up with an email suggestion.  Any time I have a question about my systems, they are available over the phone and the problem (usually my confusion) is resolved quickly.   Great honest company with a high degree of cutting edge technical knowledge.  It's nice to have a company you know will fix any problem and do it right the first time for a reasonable cost.  It doesn't get any better than Wave Connects, in my opinion.”

  Crystal Torres - Vista



“Amazing work.....more than expected. Thank you”

  Patrick Liston – Escondido

 


“Just to let you know that Kevin came by the house right on time today

and did an excellent job of getting our remote sorted out

Thanks!”

  Jeff Salz - Encinitas


 

“Congratulations! You’ve made the Angie’s List Honor Roll. I’m pleased to inform you that last month, you received at least 2 “A” reports from Angie’s List members.”

  Katie Riester – Angie's List



"Congratulations on being accredited as meeting BBB On-Line standards." 
    David Browne - Better Business Bureau




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