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Testimonials Encinitas

(Cardiff, Carlsbad, Oceanside, etc.)

 

 

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"Paul and Wave Connects are everything you expect from a professional.  He calls back promptly, shows up on time, articulates what needs to be done and completes the job with excellence. Paul is great at explaining how the equipment works and is on the ready if we have any questions.  We cannot say enough about Paul. We will continue to recommend him to all our family and friends."

 

“We have used Wave Connects during the building of two homes over a span of several years and have recommended them to several friends and family all with great results. They are on time, immaculate and get the job done. They have a very personable staff that listens, suggests when necessary and follows through. We have had them do interior and exterior sound systems, home automation, theater, integration of smart monitoring, etc. and they have never failed us.”


“Our most recent encounter with Paul James at Wave Connects was due to a major water leak. Since we have worked with Wave Connects since 2005 we immediately called them to work hand-in-hand with State Farm Insurance to repair the damage done to our theatre system.  Wave Connects employees are outstanding workers.  They work independently and with others; they are problem solvers with excellent organizational skills; and excellent follow-through on their commitments.  They are motivated and work smart, we are very pleased with their efforts.  Wave Connects has our highest recommendation.”

Dione & Ralph Rubio - Encinitas

 

 

  • “You have a good staff team - nice set of guys!

Chris Taylor - Carlsbad

 

 

  • "My husband and I had a difficult denarii trying to mount a 55 inch TV into an existing built in. We had about 7 people come in and give bids ands suggest how they would tackle the situation. Paul was our last and we liked his price and idea so we went with him. Everything turned out fantastic!"

  Rebekah & Don Pisarcik - Encinitas

 

 

  • “Your team was great! I will certainly recommend Wave Connects in the future.”

Dane Becker - Encinitas

"The "cut the cable" hype leads us to believe that it's as simple as connecting your antenna's co-axial cable to a DVR, and that in turn to your TV or A/V receiver--and it is -- but what if you need advice in selecting the right antenna for your location, and of course someone to install it, if like me you're past the age where it's ok to be on a ladder.

After searching the usual home services sources on the web, without finding anyone that seemed interested in installing antennas , I finally turned to a nearby outfit that specializes in home theater installations, Wave Connects, though I assumed my job would be "too small" for them to respond. Paul not only answered my inquiry within a few hours, his installer was at my house early the next working day. The installation involved not only switching the antenna cable from a roof-top satellite dish, but also tracing multiple existing connections to locate one I could re-use for over-the-air reception. The work was done quickly and at an acceptable cost.
The moral of this story? The key to successful cable-cutting is not only selecting the right antenna for your situation, but perhaps finding an installer that can handle cabling issues that may arise. I was more than pleased with Paul's helpful advice, responsiveness, and completely satisfactory work, though this was only a two-hour job.”
Maurice Pratt - Carlsbad

 

 

  • “The guys did a very good job!”
    Andy Ortega - Oceanside

 

 

  • “Your guy did a great job!” 

Phil Kennedy - Carlsbad

 

 

  • “All is great.

Todd was super as always. Nice guy and excellent skills with your customers!!!!
Thanks I'm back on the roof dancing...
“Excellent service! Would refer everyone to them. All communication and questions responded to promptly.
GREAT COMPANY!!!!!”
Ann Beavers - Oceanside

"Great job today by Dustin and Ben.  Many Thanks”
Ian Mueller - Carlsbad

 

 

  • “My wife and I hired Paul's company, Wave Connects, to come out and install a 5.1 surround sound in our home.

When we first ordered our speakers and receiver from Crutchfield, Paul asked me to send him the quote. I did, and he not only matched Crutchfield's price, but upgraded the speakers and sub-woofer too!
His team came out and did a rock-star install with the speakers and wiring. There were a few minor issues, but Paul was on top of everything, and sent out Dean (great guy!) to fix what little issues we had - overall an exceptional, professional quality team!
We're totally happy with everything, and will most definitely have Wave Connects install our future systems, and we have not problem recommending them to anyone!”
Dolores & Gerry Hazelton - La Costa

 

 

  • “Thank you for yesterdays install. Kevin was AMAZING!!! Such a good guy and I loved his energy. Thank you.”

Suzanna Samaniego - Encinitas
(4 Corners: International Design Concepts)

 

 

  • “Perfect, thanks!  You team is very professional and I hope to give you a call again when we look for

our next location.”

“The install looks great, thanks.  Happy New Year.”
Sayjal Patel - La Costa & Encinitas

(Ritas Ice)

“Paul and his employees are very professional and polite. They come on time and do every thing they can to help. My initial experience was when my TV went out at 8 Am one morning and I had no other TV so I was Desperate. I called Wave Connects and I think Paul could hear the panic in my voice. He had a full day but said he would try to fit me in. Sure enough they came that afternoon. Not only did they do a great job of installing and programing the new TV, they cleaned up the sloppy wiring job my cable provider left me with and also explained and demonstrated the functions of the smart TV I got. Also made the old TV in my bedroom work with my Direct TV connection. Today was help with my printer and the old TV that somehow I screwed up and made it work again. Very happy with this company.”
Susan Motenko - Carlsbad

 

 

  • “My only working TV went out so I really needed to get something done asap. I called Paul and he managed to fit me in the same day. They called 40 minutes before arrival and were here at precisely the time they said they would be. I am very pleased with the professional way everything was done.”

Sue Motenko - Carlsbad

 

 

  •  Quoted from email (we were CC’d on):

“As to our TV,  it's a Sharp 52" LCD,  Model Number 52SB55U.  We bought it in December of '08 so I'm sure that this particular model has been superceded by a newer one.  I would recommend contacting my home theatre guy,  Paul James, and getting a recommendation from him.  He distributes many different brands of TV's, DVD player's, etc.  and can usually meet or beat the best prices you will find at the big box retailers.  PLUS, he can do the installation and any other "home theatre" related services you might want to consider to maximize your TV viewing experience.  Paul's cell number is 1-858-705-2295.  His website is below and he's very responsive, (He's the same guy I suggested to you and Kit when you were considering getting a new DVD player last year).”   - Stuart Pinkerton


“My wife and I have been very pleased with the results of our home theatre implementation.  All components were calibrated to assure that the system was functioning as designed. Paul and his team were very professional and approached every aspect of our project with a real focus on attention to detail.  I have referred Wave Connects to many of our friends who have had similar results.  You can trust that Paul will deliver the same results for your home theatre project.”

Linda & Stuart Pinkerton – Encinitas

“We are very pleased on this end!  Thanks so much, glad I recommended you from the bids we got.”
Melanie Adams - La Costa

 

 

  • "Thank you so very much for your prompt replys.That is gooood business practice! The good news is that I avoided a service call, and the bad news is that I didn't have an opportunity to see you. Glad your business is going well. God bless, Michael"

Michael Sizer - Oceanside

 

 

  • “The cabinet looks great. Thanks for all your good work!!”

Mary Matsushima – Carlsbad

 

 

  • "He was professional and knew exactly what he was doing. I was thrilled with Wave Connects! "

Joan Henning – Carlsbad

 

 

  • “Ben was here on time and did a great job. Thanks so much.”

“Thanks for all your help. Use my name as a recommendation at anytime  You are a real Pro in NYC jargon that's the ultimate!!!!!"

“You can use my name with anybody, and I’ll tell them how satisfied I am!”

James Callaghan - Oceanside

 

 

  • “Kevin did a great job!  As you may remember, we just moved to town from Arizona.  We will use your services once we buy a home here.”

Mike Langley - Carlsbad

“Want to say thank you for our audio-visual updates. We couldn't be happier! The tech was knowledgeable, professional and patient. On top of that a really nice guy. I will be recommending you folks to all my family and friends and look forward to doing business in the future. Thanks again.”

Chuck Sheridan - Carlsbad

 

 

  • “Prices competitive but nothing special. There were some issues with the system initially (I asked for features not normally done by Wave Connects) but they were all squared away in a reasonable period of time at no additional cost to me - despite the extra hours and visits it took. Jim was very professional, was easy to work with and very customer focused. I would recommend them.”

Peter Boland – La Costa

 

 

  • “I'll certainly refer you for consideration and keep you in mind for the future, which is really the best compliment you can get in service/sales.  Best regards,”

Justin Howard - Carlsbad

 

 

  • “Kevin and crew did a great job.  Thanks.”

Frank Schaefer - Carlsbad

 

 

  • “Thanks for your great work and professionalism!”

John Borchers - Carlsbad

(Golf Academy of America)

 

 

  • “I just wanted to let you know that Kevin did a great job yesterday.  Thanks again for the excellent service Waveconnects provides.  Best, “

Howard Groveman - Carlsbad

“Kevin is the man. You guys do great work.”
Chad Buckmaster - La Costa

 

 

  • “JUNE 2013: Installed 3 new amazingly user friendly TV remotes.  Well worth it!  Started having audio drop out trouble on 2 TV's.  Wave Connects came twice to troubleshoot at least one hour each time with no charge to us.  Ended up having to deal with Cable Company for audio dropout issue.  Very pleased at their diligence in resolving the issue on their time and money.  

    AUGIST 2013: 

    Installed new camera at the front door.  Very satisfied. 

    SEPT 2013:

    Returning to reprogram 2 remotes because Cable Company figured out audio drop out problem and replaced our cable boxes.  So remotes need to be programmed to new cable boxes.  Called and got same day appointment!

    The team is so friendly and willing to help.  Loved working with this company.  Would highly recommend Wave Connects!”

    JUNE 2016

    “Dean was extremely helpful, competent and his customer service are outstanding.  He knew right away what was happening with the TV, he replaced the HDMI cable and laid out the next steps  for fixing a potential, cable company issue.  He was also willing to help solve (and did)  a minor, camera monitor issue.

    Thanks for responding quickly..”

    Pamela Valinet - Carlsbad

 

 

  • “Thank you very much. Everything is awesome!!!!!”

John Ruppman - Encinitas

 

 

  • “Ben did a great job, very good guy.  I am out of town today but will send a check out on Wednesday. Thanks for the excellent service.  Rgds,”

Thom Degnan - La Costa

 

 

  • “Just wanted to send you a note of thanks for the installation of my home networking project. Your guys were extremely professional and courteous.”

Joe Ruth -  Carlsbad

 

 

  • “It was very good.  I would recommend them.  They are efficient and quick.  I don’t have any problems with them.”

“Kevin did a great job.
Thanks!”
Robert Botkin - Oceanside

“Having you guys come and install our home theater sound system was the best money I have spent in a long time. I have often said these words out loud. That room is where we spend all our time now... movies, TV.  And when there is a party, we push the sofa against the wall and dance like mad. People cannot believe how good those tiny speakers sound! Thanks!”

  “Just to let you know that Kevin came by the house right on time today

and did an excellent job of getting our remote sorted out

Thanks!”

Jeff Salz - Encinitas

 

 

  • “They were great.  He was prompt and reliable.”

Lee Swenson - Carlsbad

 

 

  • “Thanks again for the excellent work.  Wanted to give you some feedback on Kevin.  He was just fantastic to work with.  Very patient and willing to explain things to me.  Looks like you have a great company Paul.  Congrats on that.”

Tim Peterson - Oceanside

 

 

  • “Todd didn't do what I asked him to.

Instead, he did what I wanted -- he acted the professional and did what was needed to achieve my objectives and it seems to be working very well. I am very pleased.” – “Feel comfortable using me as a reference I am once again a satisfied customer.  Great job,”
Rick Graham – Oceanside

 

 

  • “Eric was great - Competent, patient, polite and professional... couldn't ask for more! “

Alan Silverman - Carlsbad

"Thanks.  I've been impressed with your good and professional work.
Will recommend you highly to anyone I come across wanting such a service."
Garg Lavkesh - Carlsbad

 

 

  • “Kevin did a fabulous job I am very pleased. ....thanks to you all for letting me breath easier and being so nice!!! You have been super!!  Thanks....”

Patricia Bagshaw - Oceanside

 

 

  • “I started speaking with Paul at Wave Connects about 3 weeks prior to move in.  Paul was extremely helpful!! He helped me select a pair of 50" flat panel TV's that fit within our budget.  I really appreciated Paul's knowledge.  He never tried to up-sell me or push me in to products I didn't need - in fact he actually helped me save some money along the way by recommending alternatives that were a better overall value.

         On the day of install, Paul met me at the house with one of his installers.  We spent about 15 minutes selecting the best positions for the TV's to be installed and then they went to work.
         The project actually came in under budget - (I think this may be a first for me).  The whole process was smooth and without surprises.
         The whole experience was fantastic and I highly recommend Paul, Kevin and the team at Wave Connects!!”
         “Thanks again for the excellent work.  Wanted to give you some feedback on Kevin.  He was just fantastic to work with.  Very patient and willing to explain things to me.  Looks like you have a great company Paul.  Congrats on that.”
Tim Peterson - Oceanside

 

 

  • “We've been enjoying the TV and cable without any issues and we are very happy with the installation! Clean and Professional.”

Mark Barrett – Oceanside

"He was professional and knew exactly what he was doing. I was thrilled with Wave Connects! "

Joan Henning – Carlsbad

 

 

  • "Great work by Paul and his crew! We had a rather challenging install and it was no problem. Highly recommended!"
    Kim & Steve Lynch - Carlsbad

 

 

  • “You guys are the best! Thank you for all you do “
    “.... These guys are amazing!”
     Salima & Geene Ruffin - Carlsbad

 

 

  • "My compliments to Todd - he did a very good job and was great to work with. Doing business with your group has been a very good experience.

    Happy New Year!"

    Marsha Garczewski - Carlsbad

 

 

 

  • “Thanks for your work Paul. The system is awesome!!!”

    Alex & Jill Dominguez - Encinitas

  • “Thanks – we are so happy with everything.”

Aaron & Linda Sager - Leucadia

 

 

  • "Great work by Paul and his crew! We had a rather challenging install and it was no problem. Highly recommended!"

UK – Carlsbad

 

“Thank you- we are enjoying our system so much since it was set up properly!!”
Leslie & David Cothran - Encinitas

 

 

  • “Thanks man, looks great!”

Thomas Davies - Cardiff

 

 

  • “Just a quick note of "thanks" for putting Todd on our job.

    We have a lot of contractors through here, and he is one of the absolute best.  Cordial, knowledgeable and we get the feeling he actually cares about our project (you would be amazed how many don't!). A+..”

Paul Lonsdale - Rancho Santa Fe

 

 

  • “Wave Connections did an excellent job on the installation and activation of our home pre-wired entertainment center.

Paul (owner) was terrific in working with us and especially our cabinet builder to assure the proper space, ventilation, etc for the various electronics.
Kevin and Ryan were awesome on the installation!
Very patient with us and our "low tech" comprehension of all the options!
The system is terrific and very easy to use for 2 "low-tech" customers!!”
Laura & Mike O’Grady - Carlsbad

 

 

  • “Thank you so much Paul. Todd did a great job.”

Kristen Meyers - Oceanside

 

 

  • “We used Paul and his guys when we completely remodeled our house and put in a smart TV and surround system throughout the house and out to our patio. The guys were always on time and great with explaining the system, walking you through the whole process making sure you understand how to use your phone and remote.  When I have a problem or recently changed cable providers, they came out and reset my remote and helped with my Sonos sound system.  Truly the best out there, best personal service, I highly recommend them!”

Geri Gillum - Oceanside

 

 

  • “As always great work”

Gerry Hazelton - La Costa

"I have nothing but good things to say about you and your company and would refer you out in a heartbeat."
Aaron Roth - Cardiff

 

 

  • “Thank you so much for getting this done so promptly. Always appreciate your outstanding service and knowledge.”
    Caitlin Gutenberg - Encinitas

 

 

  • “You got a very good crew and that's why I came back to your service. Thanks!”
    “Todd did an awesome job!  Will always keep you in mind if I need more service and will certainly recommend your business to all my friends.”
    Scott Cauthen - Carlsbad

 

 

  • “Ben is a very good guy. I enjoyed having him here.””wouldn't hesitate to recommend you. In fact I have. Hope it turns out”
    Gunnar Gudnumdsson - Encinitas

 

 

  • “Lastly, I want to once again compliment you on all aspects of working with Wave Connects. From the first contact, through the quote and then the install. You and your crew have been very accommodating, informed, and responsive to all my questions, concerns, and I never had any doubt that our satisfaction was your primary goal. It was interesting that while Ben was performing the install we were meeting with our retirement financial planner and mentioned the installation. He asked us who we had contracted with and when we mention Wave Connects he told us he had also used Wave Connects for an installation at his home and had nothing but high praise regarding his experience as well. So on behalf of my wife and the rest of our family, thanks for the service you provide and professionalism you demonstrate. I look forward to recommending Wave Connects to all my friends and neighbors and I know that I only need to make one phone call for any future needs.

Thanks again,”
Gary Hague - Carlsbad

 

“You are AWESOME!!!
Your guys are so great too.
Nice and respectable.”
Olivia Mack - Carlsbad

 

 

  • “Paul is an upfront honest businessman. I have used them several times and always received competitive pricing and quality installation. The folks on his staff are friendly know what they are doing. I feel like I am friends with them. You could not ask for more!”

    Robert Berti - Carlsbad

 

 

  • “You will not find a more reliable company for all your high tech needs.  Unbelievable services, prompt response, extremely courteous and efficient.  Look no further, you will be delighted and always have their number handy.  Truly a remarkable company with whom to do business.  What a pleasure! “

    Jacqueline Rockoff - Rancho Santa Fe

“Just a note to tell you how pleased I am with the work Ben and Jordan did for me yesterday.  They are both skilled and meticulous, and I could not be happier with the result. Please email the bill and it will be paid immediately.

Thanks again,”
Peggy French - Carlsbad

 

 

  • “Jordan and all your guys were great.”

    “Thank you! You all are dreamy to work with.”

Whitnie Resmussen - Carlsbad

 

 

  • “Paul...thanks for the good service “

Dave Epstein - Carlsbad

 

 

 

  • “I was most impressed with his patience even though he wasn't going to make any money on this interaction. I would recommend him highly!”

    Anne Galdos - Oceanside 

 

 

  • “Paul and his team at Wave Connects are hands down the the best team I have worked with in the construction of our new home. Todd, Jordan, Ben or whomever is on the job are friendly, timely, knowledgeable and treat your home like their own.  I have had dozens of people come and go through the course of my new home build and I would recommend them to anyone.  They installed, mounted and set up all my new flat screen tv's and home wireless system.  They also will never oversell you on things you don't need, simply lay out all the options, pros and cons and help you navigate the process.  If I could give 6 stars I would.”

Jon D’Augusta - Encinitas

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