What Makes Wave Connects Stand Out
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About Wave Connects
We are a medium size company providing custom audio, video, security, and automation services to both commercial and residential clients. We have been operating this business since 2005, and in that time, we have built a strong reputation as a technical solutions provider serving California. While our primary market area is San Diego, CA, we also have a small team operating out of Wrightsville Beach, NC.
We specialize in installing and monitoring surveillance systems, and take pride in our jobs every day, irrespective of whether they are large or small tasks. Moreover, we can offer superior technical assistance and excellent customer service, seven days a week.
We have been in business for more than a decade, and while we are in a state of slow growth, there is no denying our maturity and expertise in the security industry. As a business, we are always looking for opportunities to improve our services. Our highly trained team set an excellent example of this as they regularly attend training and certification seminars to serve clients better.
The Wave Connects Difference
We care about the safety of our clients as well the finished result of every system installed. Therefore, we go above and beyond to make sure clients find the right product or service that will not only meet their specific needs but also fit into their family’s lifestyle. As a result, we’ve earned numerous awards through Angie’s List, and have even been featured on various magazine publications.
Our primary strength lies in the fact that we provide honest workmanship, high-quality services, and fair pricing to all our clients. While we guarantee clean, meticulous work, what makes us stand out from our competitors is our integrity and ability to live up to our promises. We do what we say and say what we do. Besides, we don’t sell or pressure clients to buy our products.
Most of our clients, if not referred to by a friend have done diligent research and checked online reviews which lead them to us.
When clients require one of our services, we make it a point to schedule a face-to-face appointment either in their home or office. This allows us to understand the client’s requirements as well as their home systems. Our team will then devise the most suited plan for their space and propose an estimate based on their needs and budget. If clients need clarifications or issues to be addressed, we do our best to answer them over the phone at all hours.
To enhance customer experience and make steady progress towards our goals, we conduct regular evaluations and welcome customer feedback. We are also working on stock options for our employees to become part owners and more invested in the company.
Our vision for the future is to continue maintaining an impeccable reputation and five-star rating.
To learn more about all that we do at Wave Connects, please click here. If you have any questions about how we can help you, we’d love to hear from you. Please contact us here.
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